Shipping Policy
1. Order Processing Time
All our orders are processed and shipped out within 3 business days.
After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.
2. Shipping Address Changes
 Once the order is placed, we can not alter the shipping address anymore.
3. Shipping Methods, Costs, and Delivery Times
Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order.
The shipping methods and delivery times per region are represented by the following table:
| Country or Region | Standard | |
| USA | 7-14 Business days | |
| Canada | 8-14 Business days | |
| Europe | 12-14 Business days | |
| Australia | 12-14 Business days |
Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving.
4. Shipping Restrictions
Sadly, we are unable to ship your order to a PO BOX or to a MILITARY ADDRESS
5. Packages Damaged, Lost, or Missing While in Transit
If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to investigate the issue.
If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund.
If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible.
6. Returns and Refunds
Remember Me By Kirsten Leigh will not be able to accept any returns or exchanges at this time.7. Customer Service
For questions, support, problems, or warranty claims, please contact us by email at shelby@remembermebykirstenleigh.com